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Eight Tips to Create a Tenant Handbook

Updated: Sep 6, 2023

A tenant handbook is a useful tool for landlords to communicate important information to their tenants. Here are some tips on how to create a tenant handbook:

Include important contact information

Make sure to include important contact information such as the landlord's name and contact information, emergency contact information, and how to contact maintenance or repairs.

Outline rent payment procedures

Provide detailed information on how rent is collected, when it is due, and what the consequences are for late payments or non-payment.

Explain maintenance and repair procedures

Outline how maintenance and repair requests are handled, including who to contact and what the timeline for response and completion is.

Detail move-in and move-out procedures

Include information on move-in and move-out procedures, such as what needs to be done before move-out, how to return keys, and what the security deposit covers.

Provide information on lease terms and policies

Include a copy of the lease agreement, as well as information on any policies or rules that tenants are expected to follow. This may include information on smoking, pets, quiet hours, and parking.

Explain safety and security procedures

Provide information on safety and security procedures, including what to do in case of an emergency, how to use any security features such as alarm systems, and what to do if a tenant feels unsafe.

Include a FAQ section

Consider including a frequently asked questions (FAQ) section that addresses common questions and concerns that tenants may have.

Make it easily accessible

Make sure that the tenant handbook is easily accessible to all tenants. Consider providing a printed copy to each tenant, as well as making it available on a website or shared digital platform.

Creating a tenant handbook can help ensure that all tenants have access to important information and can help prevent misunderstandings or disputes. By including important contact information, rent payment procedures, maintenance and repair procedures, move-in and move-out procedures, lease terms and policies, safety and security procedures, a FAQ section, and making it easily accessible, landlords can create an effective tenant handbook.


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