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About the Role
Team Management & Leadership
Leadership & Oversight:
Lead and manage the GLAMOUR Clean Team, ensuring efficient execution of cleaning projects across commercial and residential properties.
Set clear performance expectations and maintain a high standard of service delivery.
Training & Development:
Onboard and train new team members, ensuring they meet company standards for cleaning procedures, safety protocols, and customer service.
Conduct ongoing training sessions to enhance skills in commercial deep cleaning, post-construction cleaning, and make-readies.
Performance Management:
Monitor and evaluate staff productivity and efficiency.
Implement corrective actions and coaching as needed to improve service quality.
Supply & Resource Management
Inventory Control & Procurement:
Oversee ordering, tracking, and replenishment of cleaning supplies and equipment.
Maintain adequate stock levels to prevent shortages while ensuring cost efficiency.
Equipment Maintenance:
Ensure proper care, maintenance, and storage of all cleaning tools and machinery.
Track equipment usage and schedule repairs or replacements as necessary.
Quality Assurance & Compliance
Site Inspections & Service Audits:
Conduct regular quality checks on completed cleaning projects to ensure they meet company and client standards.
Develop checklists and standard operating procedures (SOPs) for consistent cleaning results.
Regulatory Compliance & Safety:
Ensure all cleaning services comply with OSHA safety guidelines, environmental regulations, and client-specific requirements.
Implement and enforce safety protocols to prevent workplace injuries and maintain a hazard-free environment.
Project & Workflow Management
Scheduling & Coordination:
Develop and oversee the cleaning schedule, ensuring efficient allocation of resources and timely service delivery.
Assign tasks and ensure team members adhere to deadlines and client expectations.
Workflow Optimization:
Streamline cleaning processes to increase productivity and reduce inefficiencies.
Implement lean cleaning methods and automation tools where applicable.
Reporting & Documentation:
Maintain detailed project records, service logs, and incident reports for accountability.
Generate weekly and monthly reports on performance, inventory usage, and client satisfaction metrics.
Requirements
The Sanitation Strategist is responsible for overseeing the GLAMOUR Clean Team, ensuring high standards of cleanliness and hygiene across commercial and residential projects. You will handle everything from managing the team, and supply procurement, to quality assurance.
QUALIFICATION
Must have an intrapreneurial spirit.
A Bachelor's degree in Business Management or related field.
A minimum of 3-5 years of experience in commercial cleaning or facilities management.
Excellent organizational and leadership skills.
Proficient in MS Office and relevant software for inventory and scheduling.
Technology Requirements:
Must possess a reliable and high-speed internet connection.
Must have a personal computer or laptop with up-to-date software.
Must own a smartphone with access to email and company communication tools.
Home Office Environment:
Must have a dedicated and quiet workspace free from distractions during working hours.
The workspace should be ergonomically set up to support prolonged periods of work.
Must ensure a professional background for video conferencing.
Availability:
Must be available to work during standard business hours as defined by the company.
Flexibility to attend virtual meetings or respond to urgent requests outside of standard hours when necessary.
Communication Skills:
Excellent verbal and written communication skills.
Proficiency in using email, chat, and video conferencing tools effectively.
Self-Management:
Strong time-management and organizational skills.
Ability to work independently with minimal supervision.
Proactive and self-motivated with a strong work
WEALTH DYNAMIC: MECHANIC | CREATOR
For the role of Sanitation Strategist, which requires a diverse skill set that includes team management, quality assurance, and business development, the two most suitable Wealth Dynamics profiles are the "Mechanic" and the "Creator."
Why "Mechanic"?
Team Management: Mechanics are great at optimizing systems and processes. They can effectively manage a team, streamline workflows, and make the cleaning process more efficient. Their knack for systems thinking helps them train new team members quickly and up to the required company standards.
Quality Assurance: Their attention to detail makes them ideal for conducting thorough quality checks to ensure that all cleaning services meet company and client expectations. They are capable of implementing changes for quality improvement based on client feedback or their own inspections.
Supply Management: Mechanics are excellent at ensuring that all tools and supplies are well-maintained and readily available when needed, thanks to their strong organizational skills. This trait extends to inventory control and procurement of cleaning supplies.
Why "Creator"?
Business Development: Creators are highly innovative and great at seeing new opportunities. They can drive business growth by identifying and pursuing new commercial cleaning and make-ready opportunities.
Team Management: While they might not excel at the details, Creators are visionaries who can inspire their team toward a higher standard of service. They can be effective at onboarding and training new members by communicating the 'big picture' of what the GLAMOUR Clean Team aims to achieve.
Administrative: Creators are good at initiating projects and tasks, which could be beneficial in contract management, scheduling, and overseeing accounts payable and receivable. However, they may require support from team members for day-to-day management.
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About the Company
GLAM to Make Ready is an exclusive branch of GLAM Properties, dedicated to providing a holistic, turnkey solution for real estate investors. We understand that investing in property is more than just buying and selling; it's about building a community. That's why we offer a full suite of services to make your investment property not just market-ready, but community-ready.