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Kansas City, MO, USA

Job Type



About the Role

Key Responsibilities:

Store Management:
- Inventory Control: Manage the online store inventory, including procurement and restocking.
- Order Fulfillment: Ensure timely and accurate fulfillment of online orders.
- Customer Service: Handle customer queries, complaints, and returns.

Marketing and Sales:
- Promotion Planning: Develop and implement promotional campaigns tailored to our target customer base.
- Website Management: Update and maintain the eCommerce website, ensuring all product descriptions, images, and prices are current.
- Analytics: Monitor store performance using eCommerce analytics tools and make data-driven decisions to optimize sales.

Mission-Driven Activities:
- Community Engagement: Coordinate with the main GLAM TO Make-Ready Services team to identify communities that would benefit from our initiatives.
- Fund Allocation: Work closely with finance to allocate generated revenue towards the mission of aiding those in need.
- Impact Reporting: Produce regular reports detailing how funds from the eCommerce operations are being utilized for social good.


As the eCommerce Manager, you will be responsible for overseeing all aspects of our online store. You'll play a critical role in not just maintaining our eCommerce operations but also in executing strategies to increase the impact of our mission. Your work will directly contribute to our efforts to help those in need of shelter and home repairs.

  • Must have an intrapreneurial spirit.

  • Bachelor's degree in Business, eCommerce, or a related field.

  • A minimum of 4-5 years of eCommerce management experience.

  • Strong analytical and decision-making skills.

  • Excellent communication and customer service skills.

  • Proficient in eCommerce platforms and analytics tools.

  • An understanding of the mission and a passion for making a social impact.

Technology Requirements:

  • Must possess a reliable and high-speed internet connection.

  • Must have a personal computer or laptop with up-to-date software.

  • Must own a smartphone with access to email and company communication tools.

Home Office Environment:

  • Must have a dedicated and quiet workspace free from distractions during working hours.

  • The workspace should be ergonomically set up to support prolonged periods of work.

  • Must ensure a professional background for video conferencing.


  • Must be available to work during standard business hours as defined by the company.

  • Flexibility to attend virtual meetings or respond to urgent requests outside of standard hours when necessary.

Communication Skills:

  • Excellent verbal and written communication skills.

  • Proficiency in using email, chat, and video conferencing tools effectively.


  • Strong time-management and organizational skills.

  • Ability to work independently with minimal supervision.

  • Proactive and self-motivated with a strong work


For the role of eCommerce Manager, which encompasses responsibilities such as store management, marketing and sales, and mission-driven activities, the two Wealth Dynamics profiles that would likely be the best fit are the "Mechanic" and the "Star."

Why "Mechanic"?

  • Analytical Skills: Mechanics excel in systems and analytics, which is critical for monitoring store performance and making data-driven decisions to optimize sales.

  • Process Improvement: This profile is known for the ability to tweak and optimize systems. In terms of eCommerce, a Mechanic would be highly effective at inventory control and order fulfillment.

  • Detail-Oriented: Given the responsibility of updating and maintaining the eCommerce website, a Mechanic's attention to detail would ensure all product descriptions, images, and prices are current.

Why "Star"?

  • Marketing and Sales: Stars are fantastic at promotion and attracting attention. They would excel at developing and implementing promotional campaigns tailored to the target customer base.

  • Customer Service: As a people-oriented profile, a Star would be excellent in handling customer queries, complaints, and returns, ensuring a high level of customer satisfaction.

  • Mission-Driven: Stars often have a strong desire to make an impact, aligning well with the mission-driven aspects of the eCommerce Manager role, including community engagement and impact reporting.

The "Mechanic" profile is particularly strong at optimizing systems, analytics, and processes, making them ideal for managing the backend logistics of an eCommerce platform. The "Star," on the other hand, would excel in the customer-facing aspects, as well as in marketing and sales, providing a holistic approach to eCommerce management. Both profiles bring complementary strengths that would make for a highly effective eCommerce Manager.

About the Company

At GLAM Properties, we are more than just a Real Estate Investor's Management Boutique. We are your strategic partners in building sustainable communities. Our mission is to provide comprehensive consulting and management services that cover every facet of real estate investment. From acquisition to design, construction/ renovations to disposition, we've got you covered. But we don't stop there; we also specialize in home staging, commercial cleaning, maintenance, make-readies, tenant placement, and property management. We are committed to delivering excellence at every step, ensuring your investments not only grow but also contribute positively to the community. Your success is our mission, and together, we make it happen.

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